About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Develop And Execute CRM Strategies To Improve Customer Engagement, Loyalty, And Retention
- Manage The Customer Database And Ensure Data Integrity And Accuracy
- Create And Execute Targeted Email Campaigns, Including Segmentation And Personalization
- Develop And Implement Customer Journey Mapping To Optimize The Customer Experience
- Collaborate With Cross-functional Teams To Ensure Seamless Execution Of CRM Initiatives
- Monitor And Report On Campaign Performance, Providing Regular Updates To Management
- Identify And Implement New CRM Tools And Technologies To Improve Efficiency And Effectiveness
Job Requirements:
- Bachelor's degree in marketing, business, or a related field
- 5+ years of experience in CRM, with a focus on retail
- Strong understanding of CRM principles and practices
- Proficiency in CRM software and email marketing platforms
- Demonstrated ability to develop and execute successful CRM strategies
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work effectively in a fast-paced, dynamic environment