Digital Support Officer

Instructor
Talent Insider
19 May 2023
Jakarta, Jakarta Selatan

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

  • Provide Support And Coordination Of Main Local IT Applications
  • Coordinate, Consult And Collaborate With Related Stakeholders, From Drafting Of Processes And Requirements, Testing Phases Up To Communication Both For Existing Process And New Modules
  • Responsible For IT Projects Including Its Rollout And Authorization Concept (e.g., SAP Rainbow, Easy Quote, CRM, Etc.), Including Planning Of Timeline, Coordination, Support Training To Implementation Stage
  • Ability To Understand And Analyze IT Costs And Be Able To Positively Influence On Its Advantages
  • Organize New Requirements And Process For SAP Upgrade Projects

Job Requirements:

  • Graduates from Bachelor in IT, Computer Science, or relevant field is required
  • Possess at least 2 years in IT support and project including SAP administration
  • At least 2 years of experience in a customer facing desk-side support/end user computing role
  • Excellent communication skills, with positive and engaging attitude
  • Experience with problem solving and IT-related troubleshooting skills in a support-oriented environment
  • Team player yet also self-directed people person with excellent communication skills
  • Advanced language skills in Bahasa and English is a must

Skils: