Head Of Account Management

Instructor
Talent Insider
30 May 2023
Jakarta, Jakarta Selatan

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

  • Responsible For Leading Client Management Team To Drive Its Overall Strategy And Operation
  • Work With Head Of Health Solutions And Other Solution Lines To Identify And Develop Business Opportunities That Generate Long-term Client Relationships And Profitable Revenue Growth With Full Range Of New And Existing Products And Services
  • Constantly Identifying Valuable Clients And Where The Biggest Opportunities Exist, Developing Client Relationships Positively, Influencing Sales, And Enhancing Client Retention And Roll-over
  • Performing As Knowledge Resource, Providing Technical And/or Operational Expertise Regarding Key Accounts Including Coordination With Regional Offices
  • Positive Net Promoter Score From Clients And Regularly Review Value Proposition To Increase Overall Partnership Position
  • Developing And Maintaining Client Relationship And Building New Business Relations
  • Key Leadership Role In The Design And Delivery Of Client And Revenue Growth Plans For Client Management Team
  • Shared Ownership Of Executing Growth Plan And Co-leading To Win Large Accounts With Head Of Health Solutions, Head Of Sales, And Head Of Advisory
  • Leading, Managing, And Executing The Agreed Growth Plan And Budget For Allocated Client Portfolio, And Contributing To The Annual Planning Cycle
  • Contributing To A Regular And Dynamic Focus On The Market Assessment Process
  • Be An Active Participant And Contributor To The Local Health Solutions Leadership And Commercial Forums (as Required)
  • Contributing To Various Health Solutions APAC Initiatives And Other Leadership Forums (as Required)
  • Contributing To Client Solutions Development In Indonesia
  • Connecting The Local Country Teams With Regional Colleagues
  • Performing Other Duties And Tasks As Reasonably Assigned By Your Manager And Members Of The Regional Leadership Team

Job Requirements:

  • Degree in any relevant discipline
  • In-depth knowledge of the overall employee benefits program, its funding mechanism, broking processes, advisory and consulting, market segments, and marketplaces
  • Minimum regulatory requirements as stipulated by OJK and other relevant authority
  • Experienced and proven record in leading account management team of related experience in stakeholder engagement, client relationship, and its operation within broking/ consulting/professional services firm
  • Excellent in leadership skill, own effective interpersonal and people management skill while consistently driving for results
  • An effective communicator who has ability to present, negotiate, and influence at operation and strategic level with clients
  • Possess strategic planning skills, business acumen, and sales aptitude
  • Demonstrate accountability, coaching, and management skills
  • Alignment to departmental and organizational vision and goals

Skils: