About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Formulate Business Strategy With Others In The Executive Team
- Evaluate Risk And Lead Quality Assurance Efforts
- Ensuring Flawless Day-to-day Operations Of Customer On Boarding And Customer Service
- Responsible For Design, Establish, Document, And Maintain Consistent Practices And Standards Related To Project And Program Governance, Including Project Planning, Reporting, Approvals And Change Control, Risk And Issue Management
- Drive Continuous Improvement In Business Processes Including Improving Service Level Agreement (SLA), Shortening Cycle Times, Increasing Visibility Of Enterprise Information, And Other Business Needs
- Create/update Procedures And Policies To Meet Regulatory Requirements And Communicate The Procedure Or Policy To Related Functions
- Manage Contracts And Relations With Customers, Vendors, Partners, And Other Stakeholders
- Building Service Culture - Our Initial Goal Is To Build An Evangelist Culture
- Handle Project Management
- Manage The Operations Team (staff And Budget)
Job Requirements:
- Bachelor Degree is Business / Economic or equivalent degree
- A minimum of 10+ years of experience in handling onboarding, KYC & Card delivery with a mix of Banking and Tech exposure
- A seasoned professional who has experience in Strategy and Project Management
- Excellent English and communication skills
Skils:
Recruiter :
