IT Application Support

Instructor
Talent Insider
21 June 2023
Jakarta, Jakarta Selatan

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

  • Managing IT Application Support Team, Maintain Response Time And Performance Of IT Support Team (KPI)
  • 2nd Level IT Support, Troubleshooting, Investigation Issues Of D365 FO And Other Internal Applications
  • Identify System Gap, Propose Solution And Improvement For Business, Maintain Application System Security
  • Managing Change Request (system Modification Request) From Users And Corp DIT
  • Involved In IT Project, Internal/External Audit Process

Job Requirements:

  • Bachelor's Degree in Information Systems / Information Management / IT or equivalent
  • Proficiency in English (oral and written)
  • Experienced as IT Manager with background from multiple industries (manufacture, distribution, retails) Or Experienced as Functional Consultants with clients from multiple industries (manufacture, distribution, retails, etc)
  • 5 years as IT with Functional Skills (AX 2009, AX 2012) Trade Logistic, Finance, Production and 2 years with D365 FO
  • Project Management skills
  • Power BI/Business Intelligent, Web/Mobile Apps (Android/IOS)
  • Experienced in handling IT support teams
  • Experience in SQL, Business Process, Finance/Tax Indonesia is a huge plus
  • Leadership and able to make decisions in fast and effective way
  • Smart, strong analytical and problem-solving skills
  • A result-oriented individual who thrives working in a fast- paced environment
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
  • Proven ability to be flexible and work hard, both independently and in a team environment
  • Willingness to work occasionally outside of normal business hours

Skils: