About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
- Develop Trust Relationships With Their Partner To Ensure They Are Retained And Grown
- Acquire A Thorough Understanding Of Key Customer Needs And Requirements And Ensure The Expectations Are Managed
- Constantly Hunting For New Opportunities Within The Key Account That Are Aligned With The Overall Strategies
- Expand The Relationships With Existing Customers By Continuously Proposing Solutions To Meet Their Objective
- Ensure The Correct Products, Propositions And Service Are Delivered To Customers In Timely Manner
- Serve As The Link Of Communication Between Customers And Internal Teams
- Resolve Any Issues And Problems Faced By Customer And Deal With Complaints To Maintain Trust
- Play An Integral Part In Generating New Sales That Will Turn Into Long Lasting Relationship
- Prepare Regular Reports Of Progress And Forecast To Internal And External Stakeholders Using Key Account Metrics
- Management Of Sales And Service Teams To Deliver Profitable Growth
- Keep Up To Date Market Trends And Introduce Appropriate Action
Job Requirements:
- Minimum Bachelor's degree in any discipline from reputable university or BSc/BA in business administration, sales or relevant field
- Minimum 5 years of working experience as Account Manager or Sales, preferably in retail or electronics industries
- Experienced in the field of marketing / customer relations / retail at least 5 years
- Wide and deep experience in managing large / complex key accounts with multiple stakeholders
- Ability to use data to drive and influence decisions, leverage their data science capabilities to improve sales performance or recommend changes in strategies
- Have good analytical skills in understanding the needs, satisfaction, customer segmentation models
- Good sense of P&L / Pricing / client's commercial needs and data driven oriented
- Enjoy working in a fast-paced environment and be able to work effectively and cooperatively with internal stakeholders and other cross-border collaboration
- Excellent organizational skills with ability in problem-solving and negotiation
- Excellence in English verbal and written
Skils:
Recruiter :
